Sunday, September 25, 2016

Storytelling Time!

Hello readers! I am here to update my blog again! This post has no photo except a selfie plus lengthy texts so you may want to skip if you do not like to read. This post took me sometime to craft it out because i was very busy and i had no time to blog until recently. I find the need to express the truth on my blog even though the person probably think they have the last win. 

Before i start my storytelling time, i need to introduce the two main lead characters name so its easy for me to refer, so there's D for Dick and F for Fake.

I am really glad that my sister, her friend, A and JY is no longer working in that clinic anymore and because of this incident, i have seen F true colors. It's not a bad thing afterall, because after this post, we no longer had anything to do with each other. I feel apologetic to JY for referring her to this job because the last thing i expect was Dick hurtling verbal attack to her and she couldn't retaliate because she was stunned because the doc talks like a porcupine to her. (Full of prick) if you can't sense the sarcasm. Haha

Previously, my sister and A was working in this clinic that was co-owned by Dick and other shareholder until the politics was so bad. I used to be close with the admin staff, F so when i heard that she was looking to hire more staff at the new clinic, i referred JY in, she did approach me before they even officially started the clinic when i was looking for a full time job after graduation whether i want to go over and help them out. But i never had a good impression of Dick because we have worked together previously when he was doing just locum. His character can be seen from his actions when i used to work with him. He was on very good terms with my sister so we had different view on him because she find him good but i find him terrible.  This proves that i was right all along, i don't even have to do much, because 日久见人心。(我看人的眼光是不会错的.)

Don't ever think all doctors are saint. There are terrible ones that i encountered before, snobbish, punctuality issue, mood swings, not being professional, want to choose the kind of patient they want to see, giving attitude to clinic assistant, looking down on some C.A because they think they are some big fuck. Of course, there are nice doctors around that i worked with and they give me zero trouble,but i am just naming some traits that i deemed as bad doctors.

 After his clinic has been running smoothly for quite awhile, F was hiring more people to join and she approach me again if i would like to join them, even offering to check with Dick to see if she could get me a better rate since i had years of experience already.

After serious consideration, i realised money is not an issue to me, 老娘不缺钱. To ask me to earn my keep from someone i don't like, no way! I rather spend my free time with my dog than facing that Dick. My cute duffy!

JY started working there without any experience so she had to undergo some training, and while they claimed that she has two weeks of training. It's not even 8 hours of training everyday and you claim that she had 2 weeks of training, and even if she did received 8 hours of training everyday, she wouldn't know how to deal with different situation unless she encounter that particular situation during training and what are the probability?

There were only 1 staff working each time because Dick is so cheapskate, asking a new girl to work solo when she barely even had adequate training, you should expect that she might not be experienced enough or she need time to learn how to talk to the patient, how to respond when patient ask certain medicine that she might not be even sure so she need to go and check with you and instead of being patient, you show her fucking attitude!

Its not like she could ask her partner because there were no one working together with her at the same time. Don't compare to those who can work solo because we are talking about Experienced VS Inexperienced over here.  And if you think that going through training (that so called 2 weeks training when she is not even working every single day) is enough to equip her the necessary knowledge, i would strongly question your intelligence level.

Of course, i am not trying to be bias at the same time towards my friend by siding her because there are times when she was pouring her woes to me and i told her that she could use another method to tackle the problem or to ask F or other colleagues if she is unsure because sometimes she might not need to ask the doctor if its a very straightforward question or that the person may really get fed up because you are asking too many questions if he may have already told you before. But she feel bad that she had to disturb others when they are not working but i think she don't really have a choice because Dick is not approachable what. She added on, whenever she did something that was not right, Dick will claim that he is going out to buy something but is actually calling F to complain about her because F will check with her later on the same issue and she get quite frustrated because he was like a complain king. I try to advise her to approach him and talk to him directly, face to face that if he is unhappy with her, he should talk to her directly instead of getting a messenger to pass message because this act make her uncomfortable.

I think this is very important to everyone out there if you are reading this, you do have a choice to speak out and question when you feel that you did nothing wrong to deserve such treatment. 

Besides, talking directly to each other will clear any misunderstanding both parties may have towards each other because you never know how the messenger may twisted the words and facts or misinterpret what is the real message that you are trying to bring across. But JY does not wish to talk to him and choose to avoid and that probably makes Dick getting more and more outrageous. There were few occasions she told me she wanted to quit whenever she feel she had a bad day working with Dick.

Most of the times the frequency of her complaining to me about him is more than i even heard her complaining about patient giving her hell when she is working. As much as I try to encourage her to stay positive because there will always be people like him existing in this world to portray the ugly side of humans, but if she think that quitting would solve the problem, every time she encounter such person, doesn't that means she will need to change job very often next time? Running away from the problem will not solve the problem, but learning how to adapt or to do something about it, is an important soft skill set to acquire so that you can stand up for yourself and not get bullied so frequently.

But at the end of the day, i like to emphasize, it also depends. You need to set your own line to make sure no one goes beyond your limits because there was one incident i find he was too overboard. Using verbal insults on her by telling her 'not to sit down there like a vase if not he just need to pay her $2 can already.' I was really mad when JY told me this, i told JY whether she did responded like ' then you go find someone that want to earn your $2 to man this counter la if not you diam diam.' Or if you can find, i pay you $2 for good job well done. But knowing her personality, she won't say such things. Just because you see her sit down when there is no patients and you start
to become a real DICK because your eye is too sore? Find someone that take the job and earn $2 only then.

 I was fuming as i was complaining to F because he has gone way overboard and i told her if she don't do something about it, it would be a mattar of time before she quit and she can't really blame JY because she had enough of this crap if not for the fact that i had been trying to get her to stay. She could have quit even earlier.

I used to tell F jokingly before the fall out that i am so glad that i am not working with him because the next thing when he show attitude to me, he will have a hell time, because i don't exactly have a good temper to start with. But I don't have PMS like he do as I am just better at managing my anger even though i don't display it often.

But this was not just about JY, my sister and her friend got into this entire tussle with him that was the bomb. He wanted my sister friend, A to quit her full time job and help him out as a full time as he was looking to expand and open another clinic soon and A has told him directly not to wait for her and to hire someone else, but he insisted to wait for her before accusing her that she was cheating him all this while when she really told him that she is not going to quit her full time job to help him. He think his clinic is a highly sought after place that everyone gian to work over there. Oh please. When she rejected him, he was not being professional by not turning up on his duty slot. Childish seriously. That was also the night when A simply tender since they are not bounded by any contract so serving notice was not even required but she did give F a 5 day notice.

For my sister, she went to have a talk to Dick ,like i suggested earlier for JY to communicate with him directly, however it seems that i forgot to mention it has to be a two way channel, the receiving party must be willing to listen and accept it as constructive feedback and not cajoling the person on the surface but revealing his true color at the back.

Talk about rules of management, don't make me laugh. You do not automatically have the management skills just because you read a book. Looking at how you have high turnover rates while managing just a clinic shows alot of your management skills. Management do not include gossiping with their bosses or twisting facts. There are two sides, Good Management and Poor management. So now we know which side you are learning. Good management will maintain professionalism and discretion to whatever that was told to them.

My sister has no intention to work there anymore not because of A leaving the clinic, she probably has observe how cheapskate you are, when she did the artwork for you, claiming that you will pay which you never did, thank god she didn't complete the artwork for you eventually because that how you take people for granted by expecting people to do work for you while you take your bloody sweet time to complete the medical report that my sister required for the insurance claims.

But lm was super nonchalant about this entire big issue when she got removed from the group chat by F. She can't be bothered but i was quite pissed and i only get to know because JY told me. I was pissed not because she lose the job, that was my least concern but the treatment both JY and she got back in return by being kind to F.

Both she and JY informed F earlier to find other replacement and lm telling her she couldn't commit soon in the following month while giving her time to hire new girls. I still remember F telling me Dick wanted to craft out a contract and the notice of serving period will be 3 months. I am not sure if this was eventually implemented, but thumbs up! You have very good management skills! Absolute stupidity. The most ridiculous that i heard from F was Dick suspected that my sister gave him this sudden change of attitude because i had brainwash her and influence her that she behave in such manner towards him. I know i am amazing, but please la, don't think too highly of yourself please. You do not really deserve me to put in any effort to influence others because actions speak louder than words. From your action, i really do not need to do much before everyone come and tell me what a horrible person you are.

If i wanted to brainwash her, i will stop her right at the start when she wanted to work at his clinic, i won't even refer my friend to work at the clinic. As much as i dislike someone, you are so insignificant that i do not find the need to stop anyone that i know from working under him unless they come telling me this kind of nonsense he is doing. Knowing F will probably go back and tell him what i say, it was on purpose that i told her that if he want to see my power of influence, i can show him my influence by getting all of them to quit at the same time! But seriously, i really had better things to do la. So i just decided to make things a little more exciting because i know F love all this gossips and politics because this is what she is good at anyway.

All this while, JY can be considered the most innocent victim because she was not involved in this entire drama. I was just so disappointed with F at how ungrateful she was because both of them was giving her time to find new replacement, they could have just left without serving any further notice because they was not bounded by contract. Management takes a bit longer to craft out contract because they prefer gossip, back stab than doing official work. Oops.

On account of not putting her in a difficult position, they promise to stay until their stated period of time and this was what they got back in return as shown in the screenshot below. I regretted not getting them to leave because i had not expect that it was just an act of pretense to get those sympathy just to stall for time so that they could hire new girls before writing sugarcoated message below as though Dick was the one firing them and not them resigning instead to get back his face. WTF.

Please don't think highly of yourself now just because i dedicate a post to you, i still find you very insignificant but i find the need to remind you that while you tried to think that you have the last laugh, this post serve to remind you to wake up from your dream. Stop dreaming.

So let me decipher this message below sending from Dick after the group was created with F, my sister and JY inside, this message was send out by him. I receive this not long ago just to make sure every single text that he type and i asked JY to forward me this chunk of message so the timing that you see is inaccurate. Just in case someone decided to dig out the screenshot and call me a liar. yawns*

I think he probably get too sensitive after there was one occasion JY texted me that she was not feeling well, so she inform F, and F was not exactly kind to her in the tone, this is what happen when he is too cheapskate, only want to have one person to work in the clinic at one point of time that if one person is sick, no one is going to be there. I believe that JY wouldn't go and pretend that she is sick just to avoid going to work, but she managed to get out of her bed and turn up for work eventually. I had tried to dissuade her from doing so because no one is going to appreciate that, but she decided to go ahead and i respect her decision. But the next thing that she least expect was Dick accusing her that she was just pretending to be sick. So i was proven right that it doesn't pay to be kind. So moving forward, the screenshot below of the entire message,

So, what he wrote, Dick: 'noted that you guys are unable to work this Saturday. In honesty it hurts me greatly to note that theres this general feeling of unhappiness ever since amelia left the clinic abruptly after ending session at 11pm'

How hurt are you? 猫哭耗子假慈悲. Still insisting that the fault does not lies with him, that he is not in the wrong while conveniently pushing the blame to A because he insisted that it was her that started this entire drama. claps* continue living in denial please, everyone know who exactly is in the fault please. This has nothing to do with her resigning from the clinic, stop finding excuses. To clarify the last sentence, A did not left at 11pm, the doctor on duty wanted to leave early, she has managed to ask the dr to stay till 1130pm so they left at 1130pm but this idiot called her and ask her where is the doctor, the doctor was with her and was sending her back because Dick say she was not being fair to him when they are suppose to close at 12am so eventually the relief dr and her u-turn back to open back the clinic when she was already back in woodlands. After that, he decided to twist the fact and say she was a liar.  Well done,come i give you a clap, good job for making a girl cry, having to turn back to open back the clinic. Search for your conscience if you do even have one to start with, if i am her seriously, fuck you i wouldn't u-turn back. That was also the night she decide to quit and he simply blue tick her after that.

Continuing, Dick:  'I want to say that both of you have helped at the clinic and i appreciate your work. (I wonder who has told F that, you better utilise lm well, because she is worth $50 outside at the counter) The real motive comes in,  Dick: 'However sometimes all good things must come to an end ; as i had explained before, if you find that you are unhappy at the clinic, let me know and i will replace you.' (See? this is what, when someone refused to accept the fact that people are quitting on you but you are living in self-denial and think that no, they are not resigning on me but i am replacing them. Joker) 

Dick :'I am unable to operate if my CAs are not consistent and punctual: xx was an example of someone who i cannot afford having around.' (I think you are the one that has punctuality issue to start with, and not being consistent, closing as and when you like and punctuality issue, do you know that the person in that group chat that has punctuality issue is actually F, are you saying that to hint her as well? Have you thought of using a punch card system? Implement it and tell me when she is punctual before you start to accuse others.
But oh well, they wont be there or be bothered to see it anymore.)

Dick :'Pls do not be mistaken that you are not cherished. When lm approached me, i had promised a revision of rates and shift sessions (which has happened we stop at 12am now) at one year mark.' Yes you adjusted your operating hours but did you increase their rate? No. this is a misleading statement. The shift hours has happened but not the revision of rate, skin too thick, omg.

Dick :'Also, you were paid during all extra hours even when doctor is not around and when we close early, with full claimable transport costs.' (Trying to hint that you guys should appreciate that he did not cut your earnings even when he is closing early so you should be grateful! But.. did they ask to close early? No what, if you want to go back early, it should be the right thing to do that you paid them their working hours accordingly, don't make it sound like its an entitlement for them being paid for free. You can stay throughout until the end of the official closing hours what, but you didn't want to. As for the 'full claimable transport costs' there is a capping of $10 so if the total cab exceed more than $10, you are only going to reimburse only $10. So, don't make it sounds like you are generous please. 

Dick :'I hope you understand that this is because i did not wish to make you guys leave at 2pm and come back at 6pm. I felt this would be unfair to you.' (Conveniently missing out the revision of rate part while emphasising how the readjustment of opening hours was for their best interest at heart. aww, so sweet yeah right.)

Dick :'How this ever became negatively viewed from your standpoint i completely do not understand.' It is basically free money.' (I don't really get it where this shit is coming from as i had NEVER heard anyone of them complaining about the readjustment of working hours, an excuse to portray that the fault lies with them and not his fault probably or to confuse them. ) 

Dick:'Nonetheless, i sense that this has not achieved an acceptable compromise at your end.' (This is what we say, if you had nothing better to say, stop trying a meaningless topic to say, keep your mouth shut.) 

Dick:'I therefore do not want any unhappy workers as mine and F personality and culture is that we want to work happily'  (Oh come on la, F personality and culture is that both of you want to work happily. the two of you was the one who stir all this shit out, keep going around the bushes, just be direct la like i can't accept the fact that you guys are resigning on me so i am telling you that i  am firing you before you got the chance to tell me i quit! so that i can save my big big ego. Do you know what is the most disgusting that i ever seen from you two? That the two of them can say totally different things without realizing that lm and A was sharing the earpieces when the two of them was talking to each person at one point of time. If a story is true, repeating and saying it over and over again will be the same. However if a person want to fabricate lies, each time the version will be so different or the version they spoke to different person will be different as well. This was what they was practically doing, eew.)

Dick :'I hope that you guys actually come to appreciate that you were given employment during both of your job search periods, and i believe it has been a mutually beneficial arrangement.' (Look at this conceited fella, still insisting that they really need to be grateful because he is giving them a job when they are so called jobless because they was looking for their full time jobs. Hello, they are not beggar, even if they don't work for you, they won't starve please. You don't pay them to sit down there do nothing right? I believe they do register patient, dispense medicines, assisting dr with procedures, doing claims when it should be the admin job in the first place since you are paying so much for an admin. So please don't act like as though you are doing charity work that the money is free for them and they are ungrateful. You mentioned that they were given employment. So you should fully understand the term 'Employment'. 'Employment is a relationship between two parties, usually based on a contract where work is paid for.'  You pay them for the work they do. Please wake up. Stop dreaming.  

Dick :'Since you no longer view it as beneficial, i will stop your slots so that i do not lose you as a friend, I will add $50 to each of your payouts for the month of September, as a sign of appreciation. My door is always open should you wish to discuss or speak about this or other matters. Thanks. ' (Before Dick left the group after thinking he got the final upper hand for making it sound like he is firing them instead of them resigning first. but the truth was before this, my sister was already going to leave the group chat but F bitch was telling her not to do so first, but right after this entire message was send out to both of them. She remove them from the other two groupchat instead. No explanation was needed from her action, and when i was merely testing by texting her that i want to get some medicine from her, she did not reply so i don't see a need in holding myself by considering our past close friendship ties.It was really not a big deal to replace them because it was just a part time job for them, i do believe no one is indispensable in this world so don't get it wrong that i think the clinic will not survive without them and are feeling sore if the clinic is still doing good, but for F, its different for you. No jobs is there forever. You better make sure you do survive well over there and we shall see who have the last laugh by then.

Shall end this lengthy post.
Till then.